BSNL to extend toll-free number facility to Reliance Com

State-owned Bharat Sanchar Nigam Limited is understood to have agreed to extend toll-free number facility to Reliance Communication, a move that would enable more than 80 million subscribers of both the service providers to access 1-800 numbers provided by either operator.

The toll-free number market in India, where the caller is not charged for the service is currently at a nascent stage and is expected to grow exponentially in the near future.

Such a model of toll-free access from all networks has been much-awaited concept by all enterprises and consumers.

For the consumers, 1-800 or toll-free numbers help them to call their suppliers or service providers without having to incur any phone charges for such calls. This encourages prospective customers desiring to find information or wanting to purchase a product to call their suppliers freely.

Till today the 1-800 numbers were accessible from BSNL phones only. Now within a few weeks they can be accessed from other networks including Reliance CDMA and landline phones.